In this article I would like to write what does my out – patient addictive clients wish to make better in their treatment. Maybe I was living with illusions that I am treating the best I can – being sufficient empathic, directive, apposite, but attentive. This is not a research, I would like just know the truth. In July 2004, I put one box in a waiting room of our out-patient clinic. There was one completed form of questionnaire with 27 questions for each volunteer available. The answers should be inserted in a box. I did not divide patients to groups because of anonymous inserting.

Key words: outpatient addictive treatment – patient’s conceptions – satisfaction questionnaire